While the AI tools show promise, some in the recruiting world urge caution. Katrina Kibben, CEO of Three Ears Media, a firm that advises companies on recruiting strategies, advises companies to look carefully at their own recruiting process before looking at AI as a blanket solution. For example, one of Kibben’s clients wanted to use an AI-enabled resume screener to improve retention of recruits for warehouse jobs, but realized after careful review of their existing process that a glitch with background checks was causing candidates to drop out late in the process. Implementing several email reminders solved the issue—no AI required.
“If we had not gone through the process,” Kibben says, “many companies would have kept throwing money on top. Strictly outline your hiring process before you have a conversation with a vendor.”
Three Ears Media