How I used focus groups to convince hiring managers we should overhaul our job posts.

A qualified applicant is a candidate who meets the essential skills and requirements for a specific role. To attract higher-quality talent, recruiters should write inclusive, unbiased job posts, clearly separate required from preferred skills, and leverage targeted outreach strategies beyond traditional job boards.

I’m starting a challenge today: abandon perfectionism and create things I believe will make the world more beautiful.

To accurately diagnose conflict in the workplace, HR and recruiting professionals must first identify the root cause by asking targeted, open-ended questions. Distinguish between interpersonal friction, structural misalignments, and unclear goals. Proper diagnosis saves time, minimizes HR headaches, and creates a clear path to lasting team resolution.